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OUR COMMITMENT TO YOU
Our mission is to provide you
with friendly, high quality financial services. As
professionals entrusted with sensitive financial and
personal information, we are committed to the highest
standards of privacy and protection of the information
you share with us. We have adopted this Privacy Policy
to help you understand how we safeguard and use customer
information.
We, Our and us, when used in this notice, means
Sandhills Bancshares and Tejas Bank.
INFORMATION WE COLLECT ABOUT
YOU
We only use and collect
information about you to administer the business you
entrust us with, to provide superior service to you, and
offer financial products and services we think will be
of interest and help to you and your family or business.
We collect nonpublic personal information about you from
the following sources:
- Information we receive from you on applications
and other forms
- Information concerning your transactions with
us, our affiliates or others
- Information we receive from a consumer reporting
agency
- Information received when verifying information
provided by you on applications or other forms, such
as past or present employers or other financial
institutions you have conducted business with
We do not disclose any nonpublic information about our
customers or former customers to anyone outside our
corporate family. WE DO NOT SELL CUSTOMER INFORMATION.
PARTIES
To provide you with a full
range of financial products and services, we may
disclose nonpublic personal information about you to
third parties such as insurance companies, consumer
reporting agencies, check printers, and government
agencies as permitted by law. The information disclosed
is usually utilized to process transactions on your
behalf or follow your authorized instructions. The
companies that act on our behalf are obligated to keep
any information provided to them confidential.
DISCLOSURE OF FORMER CUSTOMER
INFORMATION
If you no longer maintain a
relationship with Tejas Bank, we will not disclose
information we have collected about you, except as
permitted by law.
PROTECTION OF YOUR INFORMATION
We restrict access of nonpublic
personal information about you to those employees who
need to know that information to provide products or
services to you. We maintain physical electronic and
procedural safeguards that comply with federal
regulations to guard such information
Visitors to this bank Web site remain anonymous. We do
not collect identifying information about visitors to
our site. We may use standard software to collect
non-identifying information about our visitors, such as:
- Date and time our site was accessed
- IP Address (A numeric address given to servers
connected to the Internet)
- Web browser used
- City, State, and Country
The bank uses this information
to create summary statistics and to determine the level
of interest in information available on our site.
CONSUMER COMPLAINT NOTICE
Tejas Bank is chartered under
the laws of the State of Texas and by state law is
subject to regulatory oversight by the Texas Department
of Banking. Any consumer wishing to file a complaint
against Tejas Bank should contact the Texas Department
of Banking through one of the means indicated below:
In person or U.S. Mail:
2601 North Lamar Boulevard, Ste
300, Austin, Texas 78705-4294
Telephone: 1-877-276-5554
Fax: 1-512-475-1313
E-mail:
[email protected]
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